Business Support Administrator

Are you detail-oriented, proactive, and passionate about food and delivering an exceptional service? We’re excited to be recruiting for a Business Support Administrator to join our team at our site in Crossways, Dartford!

Why Join Us?  As an integral member of the team, you’ll play a crucial role in supporting the Sales Director and Account Managers, ensuring our customers remain at the heart of what we do. This hybrid position offers the flexibility of both in-office and remote work, providing the perfect balance for a fulfilling career.

What You’ll Do:

• Create and manage customer accounts, ensuring all data is accurate.
• Serve as the key liaison between the sales and accounts teams to keep customer information current.
• Process client requests via phone and online with efficiency and professionalism.
• Address and resolve customer complaints with care and courtesy.
• Foster clear and effective communication between departments.
• Produce insightful reports to support and enhance the sales team’s performance.
• Keep customer pricing files and account details updated.
• Assist in digital marketing initiatives to boost brand presence.
• Manage and maintain comprehensive product information.
• Collaborating with the wider team and business in marketing and social media activities. 

What We’re Looking For: An individual who is not only highly organised but also a team player with excellent communication skills. Your ability to multitask and provide proactive support will be key to ensuring our team operations run smoothly.

Ready to Take the Next Step? If this sounds like your next career move, apply today and be part of a company that values dedication, collaboration, and growth!

What Can We Offer You in Return? We value a healthy work-life balance here and want to make sure you are rewarded for your valued contributions. Working at Albion you can enjoy:

• Generous leave entitlement - 30 days holiday plus an additional 22 days off across the year
• Hybrid working arrangements
• Subsidised staff restaurant
• Discounted staff purchase scheme
• Enhanced family friendly policies
• Cycle to Work Salary Sacrifice Scheme
• Electric Vehicle Salary Sacrifice Scheme
• Employee Assistance Programme with regular retail discounts

If you are a dedicated individual with strong administrative skills and a passion for customer service, we encourage you to apply for this exciting opportunity.

APPLY NOW